The Importance of Client Reviews

Reviews are important for a variety of reasons. They are important for a business because they contribute to the company’s reputation and equip the business with valuable feedback moving forward. Reviews are also important for customers because they provide the customers with more information and background on the business/brand and allow customers to communicate their personal experiences with the business and other customers.

Below are a few of the best websites/platforms to post and view reviews. Not only should you be keeping an eye on the reviews that you receive across these platforms, but you should also be making sure that your clients are able to easily find/review you on these as well (if they apply to the industry you’re in).

1. Google My Business

Google My Business is, in our opinion, the top review website. It can be used to review any business, and with Google being such a commonly used platform, the reviews are easier than ever to access and create.

2. Amazon

Amazon is another great website to use when creating or looking at reviews. Amazon reviews are best used for e‑commerce related products. This is another website with a lot of traffic and reach.

3. Facebook

Most businesses utilize Facebook to some extent, and Facebook is another good option for posting reviews for any business.

4. Yelp

Yelp is a widely recognized business review website that can be used to post or view reviews for any business!

5. Trip Advisor

Trip Advisor is an excellent option to use when posting reviews relating to food, restaurants, or travel services.

6. Better Business Bureau (BBB)

The Better Business Bureau website allows you to search for reviews of businesses in your area. You can also post reviews or file complaints, and this website can be utilized for any business.

7. Yellowpages

The Yellowpages allow you to post and see other reviews, visit the business’s website, add photos, and view information such as business hours, address, and phone number!


 
Kevin Gartland